|
Information Systems (IS) is committed to serving the business operation of the City by providing enterprise-wide integrated system solutions and high-quality customer service to ensure the efficient utilization of technology resources and investments. Additionally IS is responsible for enabling the online interaction between the citizens of Temecula with the City's elected officials and senior management.
 Contact Information Systems on the web or call (951)308-6300
Information Systems is responsible for delivering quality services in the areas of systems support, hardware and software help desk support, network operation , purchasing, telecommunications, business systems analysis, City Internet/Intranet and GIS (Geographic Information Systems). IS provides customer service for all of the City's user departments. Currently, there are approximately 300 desktop computers and servers, and over 300 individual computer user accounts located over 6 locations throughout the City. There are currently five major business application systems administered and supported by the programming staff. In the telecommunication area there are approximately 200 Sprint cell phones and 250 desktop telephones. Each month the IS Help Desk receives over 400 requests for assistance from City computer users. The IS Department is divided into the following four categories:
- Administration
- Network Technology/Telecommunications
- Programming and Systems Management
- GIS (Geographic Information Systems)
- And Tom!
|